Returns & Exchanges

At CoyoteGrill, we want you to be completely satisfied with your premium outdoor cooking equipment. If your purchase doesn't meet your expectations, we offer a 30-day return window for unused items in their original packaging.

Return Process

• 1.
  Initiate a Request

  Contact our support team with your order number and reason for return to receive your Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Your Package

  Carefully pack your grill or accessory in its original crate or box, ensuring all components and manuals are included to avoid restocking fees.

• 3.
  Ship the Item

  Affix the provided shipping label and drop the package off at an authorized carrier location or schedule a freight pickup for oversized units.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.